• Produced and Directed Music Television Show - Tornado Alley.
• Co-Produced entertainment event/ festivals.
• Sold sponsorship for major music festival.
• Sales management, forecasting, budgeting, hiring, training, scheduling.
• Managed a 24 hour Directed Call Center for various clients including BMG Entertainment, Gateway Computers, Infinity Motorcars, Wearever Housewares, Disney, and more.
• Created Call Center for start-up educational products company.
• 10 years professionally trained over 100 salespeople in the technique; Probe, Align, Raise, (Xerox, Hueblein).
• AT&T (Lucent)Definity, Merlin Legend phone systems -- Programming.
• 15 years volunteer staff for YMCA youth camps
• Microsoft: Windows 2000, Word, Excel, PowerPoint, Outlook.
• 18 years retail management experience.

• Recruitment.
• Training of sales force.
• Customer Service.
• Scheduling and Payroll.
• AT&T(Lucent)Definity and Merlin pbx programing.
• Inbound Script Writing.
• Outbound Script Writing.
• Account management clients including Disney, BMG Entertainment, Gateway Computers, Infinity Motorcars, Wearever Housewares.

• Created and produced a Music Television Show to showcase unsigned music talent.
• Directed and produced music video.
• SP Beta Camera operation.
• Avid Video editing.

• Sold corporate sponsorship.
• Coordinated work force of two hundred people for each event with non-profit organizations for music/food festivals.
• Obtained over three hundred: artisans, retail vendors, restaurants for six events which generated over 1.5 million dollars in revenue with an average attendance of 10,000 at each event.
• Responsible for the design of site layout, liaison between city officials and local chambers of commerce.

• Sales Manager for inbound, outbound phone sales department.
• Created call center (The Phonics Game)built the sales force from three to twenty-five salespersons in an eighteen month period. Sales went from zero to ten million dollars in that 18 month period.
• Duties included hiring, scheduling, training sales force and customer service, sales forecasting, phone system programming, and product development.

• Inbound and outbound telephone sales of educational products (Hooked on Phonics) to general public, businesses, and schools.
• Generated over $800,000 dollars in annual sales. Continually performed in the top five percent of three hundred person sales force.
• Liaison between management and sales force.
• Product development.
• Marketing of new products.

• Territory Sales and Marketing manager, Southern California and Las Vegas, Nevada.
• Sold and marketed tennis equipment and apparel ( Wimbledon).
• Contracted local tennis professionals to play and use Time Sports equipment.
• Increased sales in territory by 30% within existing accounts, and established new accounts.
• Promoted products through tennis tournaments, and product demonstration days.

• Sold fine wines to supermarkets in Orange County.
• Record for largest display ever sold to one store. (One hundred and fifty cases, average case sale was twenty).
• Promoted to trainer of new sales representatives.
• Trained in Probe, Align, Raise. A professional sales technique developed by Xerox and Heublein.

• Inventory management, ordering of new product.
• Training of personnel.
• Marketing of stores through design and development of direct mailing.

California State University, Chico 1988
Bachelor of Science Business Administration -- Management

• Tennis
• Scuba Diving
• Classic Cars
• Marathon Runner